Rules of Orders

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1. General information

2. Purchase Orders

3. Rental orders

4. Terms of payment

5. Costs and delivery

6. Complaints, warranty and return of goods

7. Safety and data protection

8. Final provisions


1. General information

ABLEGATUS, ANNAMÁRIA SZÉKELY ILAS SP

Adamičeva Cesta 31, 1290 Grosuplje (reg. number: 3379647; tax number: 82658277)

website: wayland.ablegatus.com

Any remarks, comments, queries, please, direct them to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it (or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

2. Purchase orders

Ablegatus primarily serves to satisfy the demand of customers from Hungary and Slovenia and Europe, but sells all over the world via netsales.

For the purchase order be valid the Customer must send a signed and filled in purchase order form to us to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it (or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). For information Ablegatus can be contacted by phone or e-mail.

The Customer accepts the present rules by placing a purchase order.

The Customer of Ablegatus consents to enter his or her personal details in the Ablegatus customers base and to Ablegtus’s data process in accordance with goals and provisions of Ablegatus services. All personal details are handled, used and protected according to the applicable laws. Ablegatus Customer has the right to look into his or her personal details, correct and modify them if necessary.

Purchase Orders can be made via sending us a properly filled in order form to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it (or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).

Purchase Order lead time is up to 30 workdays (usually approximately 21 days).

Purchase Orders can be placed 24/7 (24 hours a day, every weekday). Purchase Orders are confirmed during working hours via email sent to the Customer within 2 working days after the Customer’s placement of order. The Customer is informed about the expected date of delivery in the email confirming her/his order. In case of any unexpected problems (e.g.: the lack of goods) the relevant information is sent in writing to the Customer asap (via e-mail / sms).

All Ablegatus prices are denominated in Euro.

The Customer receives a PRO FORMA Invoice in the confirmation email together with the confirmation that the purchase order has been accepted.

The customer may change the purchase order before the PRO FORMA invoice is issued. The customer may cancel the purchase order via e-mail sending a cancellation email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it (or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) before the PRO FORMA invoice is issued. The customer must not cancel the purchase order which was sent to the producer. Every available goods price is binding at the order time and after the order is sent the price is not changed. If any given product is unavailable, or the delivery time will be twice as long as the usual delivery time the customer will be informed by phone or via e-mail immediately. Ablegatus reserves the right to change the prices of goods offered, add new goods and change products offered, cancel promotions and make any changes, provided that these do not affect orders already placed before any of these changes are implemented.

3. Rental

For the rental order be valid the Customer must send a signed and filled in rental form to us to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it (or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). For information, Ablegatus can be contacted by phone or e-mail.

The Customer accepts the present rules by placing a rental order.

The Customer of Ablegatus consents to enter his or her personal details in the Ablegatus customers base and to Ablegtus’s data process in accordance with goals and provisions of Ablegatus services. All personal details are handled, used and protected according to the applicable laws. Ablegatus Customer has the right to look into his or her personal details, correct and modify them if necessary.

Rental orders can be made via sending us a properly filled in rental order form to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it (or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).

Rental Order lead time is dependent upon the amount of available goods.

Rental Orders can be placed 24/7 (24 hours a day, every weekday). Orders are confirmed/replied to during working hours via email sent to the Customer within maximum 2 working days after the Customer’s placement of order. The Customer is informed about the availability of goods for rental in the email confirming her/his rental order. In case of any unexpected problems (e.g.: unexpected lack of goods) the relevant information is sent in writing to the Customer asap (via e-mail / sms).

All Ablegatus rental prices are denominated in Euro (VAT included). Besides paying the rental fee, the Customer is obliged to deposit 50% of the price of the rented item(s)/good(s) with Ablegatus which is to be returned in case the item(s) is/are returned clean and without any damages on time.

The Customer receives a PRO FORMA Invoice in the confirmation email together with the confirmation that the rental order has been accepted. The invoice is issued when all ordered goods for rental are handed over to customer after the necessary payments (rental fee, deposit) are made.

The customer may change the rental order before the PRO FORMA invoice is issued. The customer may cancel the rental order via e-mail sending a cancellation email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it (or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). The customer must pay a fee (50% of the rental fee) for cancelling the rental order late, namely, within 2 days before the item is supposed to be handed over. Ablegatus reserves the right to change the prices of goods rentable (with regard to the changes in seasonal demand), add new goods and change products offered for renting, cancel promotions and make any changes, provided that these do not affect rental orders already placed before any of these changes are implemented.

The Customer is to return the rented item latest by the time (date and hour) indicated on the rental order for return. The returned item must be clean and undamaged. In case of cleaning or reparation becomes needed after the Customer’s rental, the customer has to assume all costs and dameges and any other type of burden arising from these circumstances, and thus Ablegatus deducts the equivalent of these damages and extra expenses needed from the amount deposited with Ablegatus, and is obliged to return only the reaming amount of the deposit.

4. Terms of payment

The following means of payment are preferred by our company:

-          Direct bank transfer (credit transfer) to Ablegatus bank account,

-          PAYPAL electronic payment

-          Cash payment

(The customer chooses the terms of payment while order).

The Customer pays for the products by direct bank transfer after getting the order confirming email from Ablegatus with the PRO FORMA Invoice. Other electronic payment means can be used alternatively:

Direct bank transfer (credit transfer to Ablegatus):

Bank account:

IBAN SI56 0201 0025 7431 370

SWIFT: LJBASI2X

Bank account holder:

ABLEGATUS Annamária Székely Ilas s.p.

Adamičeva cesta 31

SI – 1290 Grosuplje

Tax number: 82658277

Paypal account: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

(The payable amount depends on the price of ordered goods + delivery costs and the chosen mode of payment, which has to be indicated in the order form.)

The Customer has to pay the full amount of order placed for the order to be valid. Only when the money is transferred to Ablegatus shall the order be forwarded to the producer.

5. Costs and delivery

Delivery costs are automatically added to the value of every order (GLS, POLAMER, Yellow Cargo, regular post deliver our products). The costs depend on the weight of goods ordered. Products are delivered to the seat of Ablegatus.

The date of ordered goods' delivery is 5-31 working days after the day of forwarding the order to the producer, as long as there are no changes made to the order.

The cost of regular postal delivery is binding. Courier service - costs depend on the way of payment. The costs of delivery of the ordered goods are consistent with GLS, POLAMER, YELLOW PAGES or postal prices. The Pro Forma invoice will comprise the information about costs of delivery and the customer will be informed about it in separate e-mail to accept it.

Any doubts and queries please contact us by phone / skype / e-mail:

Phone:

Slovenia: + 386 40778874, + 386 40 393011

Hungary: + 36 20 4422593

or e-mail us:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it (or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

6. Complaints, warranty and return of goods

All goods available at Ablegatus have - beside the applicable ogligatory warranty - the benefit of the additional producer's warranty. If there are any complaints, the Customer should immediately contact Ablegatus with presenting the purchase receipt or the invoice and describing the damage. Ablegatus bears the costs of return of the goods and any other reasonable transportation costs connected to the goods damaged / complained are covered by Ablegatus provided that the claim is justified - in accordance with the applicable laws.

Any damaged product will be exchanged with a properly operating one and in case it is not possible (e.g: not produced any more, modified), Ablegatus will return the money equivalent or offer other goods available for the value of the damaged product.

Ablegatus Folding Kayaks offer high quality products in order to reach high customer satisfaction. The Customer may return goods according to the provisions of the relevant applicable laws). In accordance with the above referred applicable laws, the customer may resign our product without any reason within the prescribed period and waive the agreement. It may be done only in case the good is not used and not damaged by the customer. The good has to be returned unaffected, cleanly and intact.

The purchaser pays for the return of the goods to Ablegatus. Ablegatus accepts no cash on parcels delivery.

If the claim is accepted the money is immediately returned to the customer. The invoice has to be attached to the parcel together with the notice of complain filled in. Any complains are considered within 14 working days from the date of receipt. Ablegatus guarantees the equivalent return of the goods, unless other circumstances are justified – of which latter ones the Customer will be duly informed. Money will be returned within 7 working days beginning on the date of good’s return or justified claim received via bank transfer or by postal order on the account or address indicated by Customer. Delivery and return costs come under the regulation of return acceptance. Any controversies are to be cleared out between the Customer and Ablegatus in a peaceful manner, unless it is not possible claims can be filed to the appropriate court.

7. Safety and data protection

Ablegatus hereby states that any personal data obtained are confident. They will not be exposed in accordance to the applicable personal data protection laws. According to laws referred, the Customer has the right to look into his or her personal data, correct and modify them or demand to stop using them in future.

8. Final provisions

The above rules apply for the cases of sale and order done exclusively by the means of and through internet. In case the Customer places order personally on fair, exhibitions, and/or after having viewed the products live, rules  for regular, namely non-internet sale apply. Ablegatus reserves the right to change the above rules. Any changes are effective the following day after the date of publication.

 
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